VIVIWHITE Delivery Policy

1. Purchase aboveRM200 free delivery within West Malaysia. For RM200 and below, the minimum delivery fee within West Malaysia will be RM8 for the purchase of goods below 1kg (an additional RM3 for every subsequent 1kg of purchase).

2. Delivery Fees for East Malaysia will be charged according to the weight of purchase (minimum RM10 for purchase of goods below 1kgand an additional RM15 for every subsequent 1kg of purchase).

3. Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment (Our daily shipment schedule is from Monday to Friday only.No shipment on Saturday, Sunday, or national public holidays).

4. Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.

5. In the event of a delay in the delivery, we would recommend self-collection at the designation deporting branch of our delivery partner. Affected customers may also contact our customer service representative for more info (016-247 9789).

We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.